Contact Us

Contact Us

We sincerely welcome every customer's questions, feedback, and suggestions.

Whether you need assistance with product information, order status, shipping, tracking, returns, refunds, cancellations, after-sales support, or any other service-related matter, the FLAGSHIIP® customer service team is here to help.

FLAGSHIIP® is operated by Taizhou Zhaohua Shidai E-commerce Co., Ltd. Taizhou Zhaohua Shidai E-commerce Co., Ltd. is responsible for the operation of flagshiip.com and related customer support services.

You can contact us using the official information below:

CUSTOMER SUPPORT EMAIL
For product questions, orders, shipping, tracking, returns, refunds, cancellations, and after-sales support
LEGAL COMPANY NAME
Taizhou Zhaohua Shidai E-commerce Co., Ltd.
Official operating company of FLAGSHIIP®
BUSINESS ADDRESS
3rd Floor, No. 529 Bingang Avenue, Shamen Town, Yuhuan City, Taizhou City, Zhejiang Province, China
Registered business address of Taizhou Zhaohua Shidai E-commerce Co., Ltd.

Customer Service Hours

Monday to Friday
9:00 AM – 6:00 PM (Hong Kong Time)

We value every customer inquiry and aim to respond to valid customer service requests within 24–48 business hours.

When contacting us regarding an existing order, please include your order number whenever possible so that our customer service team can assist you more efficiently.

Customer Support Email: service@flagshiip.com
Legal Company Name: Taizhou Zhaohua Shidai E-commerce Co., Ltd.
Business Address: 3rd Floor, No. 529 Bingang Avenue, Shamen Town, Yuhuan City, Taizhou City, Zhejiang Province, China

Thank you for choosing FLAGSHIIP®. We appreciate your feedback and look forward to assisting you.